Resolved after 24 minutes, affecting Dialer, on January 12, 2026.
The challenge with Intermittent Dialing Disruption has been resolved. Thank you for your patience and we are sorry for the disruption.
Affected components
Update timeline
- investigating Jan 12, 2026, 08:43 PM UTC
At approximately 12:26p PT, we are noticing a backend process that is performing unexpectedly which is causing intermittent dialing activity. Our engineering team is all hands on deck investigating. Will provide an update within an hour or less. We apologize for this disruption.
- identified Jan 12, 2026, 08:45 PM UTC
The root cause of the challenge has been identified and the engineering team is making a change.
- monitoring Jan 12, 2026, 08:53 PM UTC
The changes have been applied and seeing system metrics return to their expected values. Please resume normal dialing activity when you are ready. We apologize once again for the disruption.
- resolved Jan 12, 2026, 09:07 PM UTC
The challenge with Intermittent Dialing Disruption has been resolved. Thank you for your patience and we are sorry for the disruption.
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