Resolved after 45 minutes, affecting Analytics, on September 10, 2026.
Monitoring - The third-party provider has initiated service restoration, and Orum engineering is actively monitoring system performance to ensure analytics queries load as expected.
Affected components
Update timeline
- investigating Sep 10, 2026, 09:12 PM UTC
We are currently investigating an issue with Analytics. Details to follow
- identified Sep 10, 2026, 09:19 PM UTC
Identified - We have identified the cause of the behavior preventing analytics queries from loading within Orum as a third-party provider challenge. Our team is coordinating directly with the external vendor to implement a resolution. At this time, no workaround is available. Please monitor status.orum.com for real-time updates.
- monitoring Sep 10, 2026, 09:50 PM UTC
Monitoring - The third-party provider has initiated service restoration, and Orum engineering is actively monitoring system performance to ensure analytics queries load as expected.
- resolved Sep 10, 2026, 09:57 PM UTC
This incident has been resolved
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Amazon Web Services