Resolved after 1 hour 35 minutes, affecting Dialer, on January 30, 2026.
Update: System metrics have returned to normal. The fix is confirmed, and all services are operating as expected. You may resume activity. If you continue to experience any residual symptoms, please refresh your session by dialing out and back in.
Affected components
Update timeline
- identified Jan 30, 2026, 09:23 PM UTC
Update: We have identified the cause of the dialing latency and are currently implementing a fix. Users experiencing these symptoms should end their current session and dial back in to restore functionality. We are continuing to work toward full resolution.
- monitoring Jan 30, 2026, 09:37 PM UTC
Update: A fix has been implemented and we are monitoring system performance to ensure stability. Engineering has confirmed that users who end their current session and dial back in will see a return to normal behavior. We will provide a final update once we verify the system is fully stabilized.
- resolved Jan 30, 2026, 10:38 PM UTC
Update: System metrics have returned to normal. The fix is confirmed, and all services are operating as expected. You may resume activity. If you continue to experience any residual symptoms, please refresh your session by dialing out and back in.
Your product runs on more than Orum
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services