Orum incident

Failures dialing in

Resolved after 22 minutes, affecting Dialer, on March 30, 2026.

monitoring Mar 30, 2026, 08:05 PM UTC

The issue has been identified and a fix has been implemented. We are monitoring the system to ensure the full recovery of the service

Started
Mar 30, 2026, 08:00 PM UTC
Resolved
Mar 30, 2026, 08:23 PM UTC
Duration
22m
Detected by Pingoru
Mar 30, 2026, 08:00 PM UTC

Affected components

Dialer

Update timeline

  1. investigating Mar 30, 2026, 08:00 PM UTC

    Investigating - We are currently investigating reports of a challenge affecting dialing functionality. Users may experience symptoms where calls fail to connect after a single ring. Our engineering team is currently working to identify the root cause of this behavior.

  2. monitoring Mar 30, 2026, 08:05 PM UTC

    The issue has been identified and a fix has been implemented. We are monitoring the system to ensure the full recovery of the service

  3. resolved Mar 30, 2026, 08:23 PM UTC

    Confirming this incident is now resolved! We apologize for the inconvenience!

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