Orum incident

Analytics page degradation

Resolved after 41 minutes, affecting Analytics, on June 13, 2025.

investigating Jun 13, 2025, 07:02 PM UTC

We apologize for the current disruption. Starting at approximately 11:41 am PT, some users may sporadically be experiencing degraded analytics query production. While 80% or more of queries are loading as expected, some users may notice challenges. Our engineering team is actively researching and attempting to apply mitigation measures. We are flagging this as a sporadic, intermittent degradation of analytics functionality. We will provide an update as soon as possible. Please refer to status.orum.com for the latest information. We appreciate your patience as we work to address this. Thank you.

Started
Jun 13, 2025, 07:02 PM UTC
Resolved
Jun 13, 2025, 07:43 PM UTC
Duration
41m
Detected by Pingoru
Jun 13, 2025, 07:02 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Jun 13, 2025, 07:02 PM UTC

    We apologize for the current disruption. Starting at approximately 11:41 am PT, some users may sporadically be experiencing degraded analytics query production. While 80% or more of queries are loading as expected, some users may notice challenges. Our engineering team is actively researching and attempting to apply mitigation measures. We are flagging this as a sporadic, intermittent degradation of analytics functionality. We will provide an update as soon as possible. Please refer to status.orum.com for the latest information. We appreciate your patience as we work to address this. Thank you.

  2. resolved Jun 13, 2025, 07:43 PM UTC

    Mitigated by applying performance improvements to the analytics engine

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