ORO Labs incident

Workato America Service Impacted

Resolved after 3 hours 40 minutes, affecting Workato - US, on May 8, 2026.

monitoring May 08, 2026, 05:38 PM UTC

From Workato: https://status.workato.com/ "Monitoring - Starting May 8, 2026 at 1:59 AM UTC, customers may have encountered 500 errors when calling API Platform endpoints, recipe job failures, and Workbot for Slack/Teams being unresponsive. This is related to an ongoing incident with our underlying cloud infrastructure provider, AWS. We are actively monitoring the situation and will provide further updates shortly. "

Started
May 08, 2026, 05:38 PM UTC
Resolved
May 08, 2026, 09:19 PM UTC
Duration
3h 40m
Detected by Pingoru
May 08, 2026, 05:38 PM UTC

Affected components

Workato - US

Update timeline

  1. monitoring May 08, 2026, 05:38 PM UTC

    From Workato: https://status.workato.com/ "Monitoring - Starting May 8, 2026 at 1:59 AM UTC, customers may have encountered 500 errors when calling API Platform endpoints, recipe job failures, and Workbot for Slack/Teams being unresponsive. This is related to an ongoing incident with our underlying cloud infrastructure provider, AWS. We are actively monitoring the situation and will provide further updates shortly. "

  2. resolved May 08, 2026, 09:19 PM UTC

    This incident has been resolved.

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