ORO Labs Outage History

ORO Labs is up right now

Pingoru has recorded 12 incidents for ORO Labs: 7 in the last 12 months and 0 in the last 90 days.

Source: status.orolabs.ai

12incidents recorded
7last 12 months
0last 90 days
3 hourstypical duration

Incidents, newest first

Notice May 29, 2026 Azure OpenAI SubProcessor Impacted 3h 25m OpenAI - EU

Started May 29, 2026, 04:17 PM UTC· resolved May 29, 2026, 07:42 PM UTC

  1. monitoring May 29, 2026, 04:17 PM UTC

    Azure EU OpenAI Service Outage

  2. monitoring May 29, 2026, 04:17 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring May 29, 2026, 06:58 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring May 29, 2026, 06:58 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 29, 2026, 07:42 PM UTC

    Issue Resolved, Monitoring for any outlier issue.

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Minor May 8, 2026 Workato America Service Impacted 3h 40m Workato - US

Started May 08, 2026, 05:38 PM UTC· resolved May 08, 2026, 09:19 PM UTC

  1. monitoring May 08, 2026, 05:38 PM UTC

    From Workato: https://status.workato.com/ "Monitoring - Starting May 8, 2026 at 1:59 AM UTC, customers may have encountered 500 errors when calling API Platform endpoints, recipe job failures, and Workbot for Slack/Teams being unresponsive. This is related to an ongoing incident with our underlying cloud infrastructure provider, AWS. We are actively monitoring the situation and will provide further updates shortly. "

  2. resolved May 08, 2026, 09:19 PM UTC

    This incident has been resolved.

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Minor April 27, 2026 Azure OpenAI Services Impacted – OpenAI - US, OpenAI - EU

Started Apr 27, 2026, 11:42 PM UTC· resolved Apr 27, 2026, 11:42 PM UTC

  1. resolved Apr 27, 2026, 11:42 PM UTC

    Affected services: Document extraction pipeline (contract/invoice/quote processing) Root cause: Azure OpenAI East US 2 regional incident — chat completion endpoints returning HTTP 500 / 504 Gateway Timeouts Affected Azure deployments on oro-llm-dev (gpt-4o, 4.1, 5.2, etc) Window: Started ~21:00 UTC (2 PM PT) on Apr 27, 2026; spikes visible on Azure metrics Incident also reported by other people - https://learn.microsoft.com/en-us/answers/questions/5873201/issues-using-the-chat-completion-api-east-us-2-dep Worked with Azure support for the resolution effort.

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Notice March 22, 2026 Scheduled Formal DR testing –

Started Mar 22, 2026, 05:00 AM UTC· resolved Mar 22, 2026, 05:00 AM UTC

  1. resolved Mar 22, 2026, 05:00 AM UTC

    Scheduled testing of ORO system for Disaster Recovery.

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Minor December 3, 2025 Workato - US - PROD dependency incident 10m Workato - US

Started Dec 03, 2025, 08:01 PM UTC· resolved Dec 03, 2025, 08:11 PM UTC

  1. investigating Dec 03, 2025, 08:01 PM UTC

    We are observing degraded performance from the Workato - US service. Affected services: Workspace UI, Workato Orchestrate. This third-party dependency may impact PROD workflows. We are monitoring the provider's status updates.

  2. resolved Dec 03, 2025, 08:11 PM UTC

    Workato - US dependency for PROD is operating normally again.

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Minor December 2, 2025 Workato - EU - PRODEU dependency incident 6h 49m Workato - EU

Started Dec 02, 2025, 06:21 PM UTC· resolved Dec 03, 2025, 01:11 AM UTC

  1. investigating Dec 02, 2025, 06:21 PM UTC

    We are observing degraded performance from the Workato SharePoint connector feature - EU service. This third-party dependency may impact PRODEU workflows. We are monitoring the provider's status updates.

  2. resolved Dec 03, 2025, 01:11 AM UTC

    Workato - EU dependency for PRODEU is operating normally again.

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Minor December 2, 2025 Workato - US - PROD dependency incident 6h 49m Workato - US

Started Dec 02, 2025, 06:21 PM UTC· resolved Dec 03, 2025, 01:11 AM UTC

  1. investigating Dec 02, 2025, 06:21 PM UTC

    We are observing degraded performance from the Workato SharePoint connector feature - US service. This third-party dependency may impact PROD workflows. We are monitoring the provider's status updates.

  2. resolved Dec 03, 2025, 01:11 AM UTC

    Workato - US dependency for PROD is operating normally again.

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Minor October 20, 2025 Partial Service Impact - AWS Infrastructure on ORO Service 8h 44m Workato - US

Started Oct 20, 2025, 02:01 PM UTC· resolved Oct 20, 2025, 10:46 PM UTC

  1. monitoring Oct 20, 2025, 02:01 PM UTC

    There has been global outage related to N. Virginia region AWS services being impacted - we are monitoring this internally.

  2. monitoring Oct 20, 2025, 02:02 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 20, 2025, 02:45 PM UTC

    Workato Services affected.

  4. monitoring Oct 20, 2025, 04:14 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 20, 2025, 10:46 PM UTC

    This incident has been resolved.

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Minor August 5, 2025 Comm-Service Restarted Multiple Times - Transient Impact 15m

Started Aug 05, 2025, 09:30 AM UTC· resolved Aug 05, 2025, 09:45 AM UTC

  1. resolved Aug 05, 2025, 09:30 AM UTC

    There was an issue with communications-service component of ORO Platform, which triggered service restarts and caused temporary downtime of around 15min.

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Minor August 5, 2025 Comm-Service Restarted Multiple Times - Transient Impact 15m

Started Aug 05, 2025, 07:30 AM UTC· resolved Aug 05, 2025, 07:45 AM UTC

  1. resolved Aug 05, 2025, 07:30 AM UTC

    There was an issue with communications-service component of ORO Platform, which triggered service restarts and caused temporary downtime of ~15min.

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Major May 5, 2025 Email Service in EU Impacted 2h 4m App - EU, Admin - EU, Integration - EU, Performance - EU and 1 more

Started May 05, 2025, 12:28 PM UTC· resolved May 05, 2025, 02:32 PM UTC

  1. investigating May 05, 2025, 12:28 PM UTC

    Unable to send emails. We are looking into this, thank you for your patience.

  2. resolved May 05, 2025, 02:32 PM UTC

    This incident has been resolved.

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Minor February 14, 2025 EU services impacted 4h 50m App - EU, Admin - EU, Integration - EU, Performance - EU and 1 more

Started Feb 14, 2025, 12:37 AM UTC· resolved Feb 14, 2025, 05:27 AM UTC

  1. investigating Feb 14, 2025, 12:37 AM UTC

    Currently looking into the issue.

  2. investigating Feb 14, 2025, 12:39 AM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 14, 2025, 12:44 AM UTC

    We are continuing to investigate this issue.

  4. resolved Feb 14, 2025, 05:27 AM UTC

    This incident has been resolved.

Read the full incident report →