Ordergroove incident
Analytics page not loading on Ordergroove Dashboard
Resolved after 6 hours 18 minutes, affecting Analytics & Reporting, on August 27, 2026.
A compatibility issue with our analytics provider was causing dashboards to fail to load. We've applied a fix and verified Analytics is working as expected. Thank you for your patience.
Affected components
Update timeline
- investigating Aug 27, 2026, 06:27 PM UTC
We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not been affected.
- resolved Aug 28, 2026, 12:45 AM UTC
A compatibility issue with our analytics provider was causing dashboards to fail to load. We've applied a fix and verified Analytics is working as expected. Thank you for your patience.
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