Is Ordergroove down?
Last checked 7m agoNo incidents right now.
Ordergroove is operational right now. Last checked 7m ago; the most recent incident resolved 5d ago.
Real-time Ordergroove status, recent outages, and incident history — pulled directly from Ordergroove's official status page at https://status.ordergroove.com every 5 minutes. Pingoru tracks 15 Ordergroove services and has captured 8 incidents in the last 90 days (99.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Ordergroove reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Analytics & Reporting
Timeline · 4 updates
- investigating · Sep 02, 2026, 05:20 PM UTC
We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not been affected.
- monitoring · Sep 02, 2026, 09:07 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Sep 03, 2026, 12:44 PM UTC
We are continuing to monitor this issue as the analytics page is still experiencing some instability. There is no data loss in the process since collector is working properly.
- resolved · Sep 08, 2026, 06:12 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Subscription OffersSubscription CreationOrder PlacementAPIsAdmin Dashboard (previously RC3)Analytics & Reporting
Timeline · 2 updates
- investigating · Sep 01, 2026, 03:49 PM UTC
Our hosting provider is experiencing a system-wide network degradation which is affecting Ordergroove systems. All systems are still operational but are experiencing additional latency. We are actively working through this incident and will provide further updates shortly.
- resolved · Sep 01, 2026, 04:19 PM UTC
Our hosting provider has implemented a network-level mitigation and our systems are back in full operational order. We are going to continue to monitor our systems and provide further updates as needed.
Latest: Our hosting provider has implemented a network-level mitigation and our systems are back in full operational order. We are going to continue to monitor our systems and provide furt…
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- Analytics & Reporting
Timeline · 2 updates
- investigating · Aug 27, 2026, 06:27 PM UTC
We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not been affected.
- resolved · Aug 28, 2026, 12:45 AM UTC
A compatibility issue with our analytics provider was causing dashboards to fail to load. We've applied a fix and verified Analytics is working as expected. Thank you for your patience.
Latest: A compatibility issue with our analytics provider was causing dashboards to fail to load. We've applied a fix and verified Analytics is working as expected. Thank you for your pati…
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Timeline · 1 update
- resolved · Jul 06, 2026, 03:24 PM UTC
The Ordergroove team performed a scheduled, security related maintenance on our admin backend system. During this upgrade, we temporarily moved all admin traffic to our servers hosted in a different region. After the maintenance was completed, all admin traffic was moved back to servers hosted in our primary region. Unfortunately, some admin users that opened the Ordergroove application or tried to use the login-on-behalf of feature during this cut-over period were denied access due to an app misconfiguration. We addressed the configuration issue and admin users were able to login again. We also noticed that delay in DNS propagation caused some users to continue to experience issues beyond our maintenance window but full access should have been restored by 9:55 AM ET Importantly, this issue impacted merchant staff/admin users and no customer impact has been found. Maintenance window: July 6 9:18AM ET - July 6 9:48AM ET Configuration change: July 6 9:53AM ET
Latest: The Ordergroove team performed a scheduled, security related maintenance on our admin backend system. During this upgrade, we temporarily moved all admin traffic to our servers hos…
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- Analytics & Reporting
Timeline · 3 updates
- investigating · Jun 22, 2026, 06:08 PM UTC
We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not been affected.
- investigating · Jun 22, 2026, 07:13 PM UTC
The incident is still under investigation.
- resolved · Jun 22, 2026, 11:05 PM UTC
The Incident has been resolved.
Latest: The Incident has been resolved.
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- Started Sep 02, 2026, 05:20 PM UTC · Resolved Sep 08, 2026, 06:12 PM UTC · 6d
- Hosting provider network degradation ResolvedStarted Sep 01, 2026, 03:49 PM UTC · Resolved Sep 01, 2026, 04:19 PM UTC · 30m
- Started Aug 27, 2026, 06:27 PM UTC · Resolved Aug 28, 2026, 12:45 AM UTC · 6h 18m
- Started Jul 06, 2026, 03:24 PM UTC · Resolved Jul 06, 2026, 01:30 PM UTC · —
- Started Jun 22, 2026, 06:08 PM UTC · Resolved Jun 22, 2026, 09:30 PM UTC · 3h 21m