Is Ordergroove down?

Last checked 7m ago
Current status
Ordergroove is up

No incidents right now.

Official status page: https://status.ordergroove.com · Polled every 5 minutes · 15 components tracked

Ordergroove is operational right now. Last checked 7m ago; the most recent incident resolved 5d ago.

Real-time Ordergroove status, recent outages, and incident history — pulled directly from Ordergroove's official status page at https://status.ordergroove.com every 5 minutes. Pingoru tracks 15 Ordergroove services and has captured 8 incidents in the last 90 days (99.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Ordergroove reports a new incident — free for 5 monitors, no credit card.

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Ordergroove uptime 99.00% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 6d
    Started Sep 02, 2026, 05:20 PM UTC · Resolved Sep 08, 2026, 06:12 PM UTC
    Analytics & Reporting
    Timeline · 4 updates
    • investigating · Sep 02, 2026, 05:20 PM UTC

      We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not been affected.

    • monitoring · Sep 02, 2026, 09:07 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Sep 03, 2026, 12:44 PM UTC

      We are continuing to monitor this issue as the analytics page is still experiencing some instability. There is no data loss in the process since collector is working properly.

    • resolved · Sep 08, 2026, 06:12 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 30m
    Started Sep 01, 2026, 03:49 PM UTC · Resolved Sep 01, 2026, 04:19 PM UTC
    Subscription OffersSubscription CreationOrder PlacementAPIsAdmin Dashboard (previously RC3)Analytics & Reporting
    Timeline · 2 updates
    • investigating · Sep 01, 2026, 03:49 PM UTC

      Our hosting provider is experiencing a system-wide network degradation which is affecting Ordergroove systems. All systems are still operational but are experiencing additional latency. We are actively working through this incident and will provide further updates shortly.

    • resolved · Sep 01, 2026, 04:19 PM UTC

      Our hosting provider has implemented a network-level mitigation and our systems are back in full operational order. We are going to continue to monitor our systems and provide further updates as needed.

    Latest: Our hosting provider has implemented a network-level mitigation and our systems are back in full operational order. We are going to continue to monitor our systems and provide furt…

  3. Resolved 6h 18m
    Started Aug 27, 2026, 06:27 PM UTC · Resolved Aug 28, 2026, 12:45 AM UTC
    Analytics & Reporting
    Timeline · 2 updates
    • investigating · Aug 27, 2026, 06:27 PM UTC

      We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not been affected.

    • resolved · Aug 28, 2026, 12:45 AM UTC

      A compatibility issue with our analytics provider was causing dashboards to fail to load. We've applied a fix and verified Analytics is working as expected. Thank you for your patience.

    Latest: A compatibility issue with our analytics provider was causing dashboards to fail to load. We've applied a fix and verified Analytics is working as expected. Thank you for your pati…

  4. Resolved
    Started Jul 06, 2026, 03:24 PM UTC · Resolved Jul 06, 2026, 01:30 PM UTC
    Timeline · 1 update
    • resolved · Jul 06, 2026, 03:24 PM UTC

      The Ordergroove team performed a scheduled, security related maintenance on our admin backend system. During this upgrade, we temporarily moved all admin traffic to our servers hosted in a different region. After the maintenance was completed, all admin traffic was moved back to servers hosted in our primary region. Unfortunately, some admin users that opened the Ordergroove application or tried to use the login-on-behalf of feature during this cut-over period were denied access due to an app misconfiguration. We addressed the configuration issue and admin users were able to login again. We also noticed that delay in DNS propagation caused some users to continue to experience issues beyond our maintenance window but full access should have been restored by 9:55 AM ET Importantly, this issue impacted merchant staff/admin users and no customer impact has been found. Maintenance window: July 6 9:18AM ET - July 6 9:48AM ET Configuration change: July 6 9:53AM ET

    Latest: The Ordergroove team performed a scheduled, security related maintenance on our admin backend system. During this upgrade, we temporarily moved all admin traffic to our servers hos…

  5. Resolved 3h 21m
    Started Jun 22, 2026, 06:08 PM UTC · Resolved Jun 22, 2026, 09:30 PM UTC
    Analytics & Reporting
    Timeline · 3 updates
    • investigating · Jun 22, 2026, 06:08 PM UTC

      We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not been affected.

    • investigating · Jun 22, 2026, 07:13 PM UTC

      The incident is still under investigation.

    • resolved · Jun 22, 2026, 11:05 PM UTC

      The Incident has been resolved.

    Latest: The Incident has been resolved.

Outage history

Past 90 days · 5 incidents View full outage history →