Is Ordergroove down?
Last checked 3m agoNo incidents right now.
Ordergroove is operational right now. Last checked 3m ago; the most recent incident resolved 31d ago.
Real-time Ordergroove status, recent outages, and incident history: pulled directly from Ordergroove's official status page at status.ordergroove.com every 5 minutes. Pingoru tracks 15 Ordergroove services and has captured 5 incidents in the last 90 days (99.04% uptime). Get email, Slack, Discord, or webhook alerts the moment Ordergroove reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Shopify API & Mobile
Timeline · 2 updates
- investigating · Sep 29, 2026, 04:50 PM UTC
We are investigating a slightly elevated error rate for recurring order placement. The issue appears to be related to an update within the Shopify platform and we are working with the Shopify team to help identify and remediate the root cause of this issue.
- resolved · Oct 01, 2026, 02:56 AM UTC
The issue has been resolved by the Shopify team.
Latest: The issue has been resolved by the Shopify team.
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- Order Placement
Timeline · 2 updates
- monitoring · Sep 22, 2026, 05:47 PM UTC
This morning, starting at approximately 5:00 AM CST, we experienced slower than normal order processing rates. The issue was addressed and fully resolved by approximately 12:30 PM CST. Orders are now processing at the normal rate and the system is working through the backlog.
- resolved · Sep 22, 2026, 08:59 PM UTC
All pending orders have been successfully processed.
Latest: All pending orders have been successfully processed.
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- Analytics & Reporting
Timeline · 4 updates
- investigating · Sep 02, 2026, 05:20 PM UTC
We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not been affected.
- monitoring · Sep 02, 2026, 09:07 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Sep 03, 2026, 12:44 PM UTC
We are continuing to monitor this issue as the analytics page is still experiencing some instability. There is no data loss in the process since collector is working properly.
- resolved · Sep 08, 2026, 06:12 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Subscription OffersSubscription CreationOrder PlacementAPIsAdmin Dashboard (previously RC3)Analytics & Reporting
Timeline · 2 updates
- investigating · Sep 01, 2026, 03:49 PM UTC
Our hosting provider is experiencing a system-wide network degradation which is affecting Ordergroove systems. All systems are still operational but are experiencing additional latency. We are actively working through this incident and will provide further updates shortly.
- resolved · Sep 01, 2026, 04:19 PM UTC
Our hosting provider has implemented a network-level mitigation and our systems are back in full operational order. We are going to continue to monitor our systems and provide further updates as needed.
Latest: Our hosting provider has implemented a network-level mitigation and our systems are back in full operational order. We are going to continue to monitor our systems and provide furt…
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- Analytics & Reporting
Timeline · 2 updates
- investigating · Aug 27, 2026, 06:27 PM UTC
We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not been affected.
- resolved · Aug 28, 2026, 12:45 AM UTC
A compatibility issue with our analytics provider was causing dashboards to fail to load. We've applied a fix and verified Analytics is working as expected. Thank you for your patience.
Latest: A compatibility issue with our analytics provider was causing dashboards to fail to load. We've applied a fix and verified Analytics is working as expected. Thank you for your pati…
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Incident record
Since April 2026 · Statuspage by Atlassian · 15 components checked every 5 minutesThe longest incident in the last year, Analytics page not loading on Ordergroove Dashboard on September 2, 2026, ran for 6 days. 3 maintenance windows announced in the same period.
Most affected components, last 12 months
- Analytics & Reporting7
- APIs2
- Admin Dashboard (previously RC3)2
- Order Placement2
- Ordergroove App - Subscription Creation & Webhooks2
Latest incidents
- Slightly elevated error rate for Shopify recurring order placement
We are investigating a slightly elevated error rate for recurring order placement. The issue appears to be related to an update within the Shopify platform and…
- Order Placement was slow
This morning, starting at approximately 5:00 AM CST, we experienced slower than normal order processing rates. The issue was addressed and fully resolved by…
- Analytics page not loading on Ordergroove Dashboard
We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not…
- Started Sep 29, 2026, 04:50 PM UTC · Resolved Oct 01, 2026, 02:56 AM UTC · 1d 10h
- Order Placement was slow ResolvedStarted Sep 22, 2026, 05:47 PM UTC · Resolved Sep 22, 2026, 08:59 PM UTC · 3h 12m
- Started Sep 02, 2026, 05:20 PM UTC · Resolved Sep 08, 2026, 06:12 PM UTC · 6d
- Hosting provider network degradation ResolvedStarted Sep 01, 2026, 03:49 PM UTC · Resolved Sep 01, 2026, 04:19 PM UTC · 30m
- Started Aug 27, 2026, 06:27 PM UTC · Resolved Aug 28, 2026, 12:45 AM UTC · 6h 18m