Orbee incident

Google Ads Incident Impacting Orbee Advertising Services

Resolved after 1 day 4 hours, affecting Advertising, on July 2, 2025.

resolved Jul 03, 2025, 08:38 PM UTC

The incident stemming from a Google Ads API outage has been resolved. This incident impacted Orbee’s advertising-related services, including audience list creation, campaign delivery, reporting, and budget management. Google confirmed that the issue was active between July 2, 2025, 16:30 UTC (9:30 AM PT) and July 3, 2025, 03:30 UTC (July 2, 8:30 PM PT), and has since marked their systems as operational. Our teams have validated that all related API endpoints are now functioning as expected. Functionality for ad creation, audience syncing, and budget management has been confirmed across all affected systems. You can find additional details here: https://ads.google.com/status/publisher/incidents/xF9wKox7evao5WupR7mu No further issues are expected at this time.

Started
Jul 02, 2025, 04:30 PM UTC
Resolved
Jul 03, 2025, 08:38 PM UTC
Duration
1d 4h
Detected by Pingoru
Jul 02, 2025, 04:30 PM UTC

Affected components

Advertising

Update timeline

  1. monitoring Jul 03, 2025, 03:45 AM UTC

    We are currently monitoring an incident originating from Google Ads which has impacted multiple advertising-related services. These disruptions include delays or inconsistencies in reporting, audience syncing, campaign delivery, and budget updates. Google has identified and resolved the root issue, as detailed on their status dashboard. The incident spanned approximately 11 hours and affected Google Ads and Search Ads 360. While Google services have been marked as recovered, Orbee systems that rely on these integrations may still show delayed data propagation or partial functionality in the short term. Our engineering team is validating system stability and ensuring that all downstream effects are fully resolved. We will provide an update once all affected components are confirmed to be operating normally.

  2. resolved Jul 03, 2025, 08:38 PM UTC

    The incident stemming from a Google Ads API outage has been resolved. This incident impacted Orbee’s advertising-related services, including audience list creation, campaign delivery, reporting, and budget management. Google confirmed that the issue was active between July 2, 2025, 16:30 UTC (9:30 AM PT) and July 3, 2025, 03:30 UTC (July 2, 8:30 PM PT), and has since marked their systems as operational. Our teams have validated that all related API endpoints are now functioning as expected. Functionality for ad creation, audience syncing, and budget management has been confirmed across all affected systems. You can find additional details here: https://ads.google.com/status/publisher/incidents/xF9wKox7evao5WupR7mu No further issues are expected at this time.

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