Orbee incident

Email template editor unavailable

Resolved after 35 minutes, affecting Email Marketing, on October 8, 2026.

resolved Oct 08, 2026, 11:31 PM UTC

Our email editor provider has resolved the outage and its status page now reports “All Systems Operational.” We’re confirming template editing is working again in Orbee.

Started
Oct 08, 2026, 10:56 PM UTC
Resolved
Oct 08, 2026, 11:31 PM UTC
Duration
35m
Detected by Pingoru
Oct 08, 2026, 10:56 PM UTC

Affected components

Email Marketing

Update timeline

  1. investigating Oct 08, 2026, 10:56 PM UTC

    Some users are unable to create or edit email templates because the editor is stuck on “Loading.” Previously created and deployed templates may be unaffected. We’re investigating. An outage with our email editor provider could be causing requests to time out.

  2. resolved Oct 08, 2026, 11:31 PM UTC

    Our email editor provider has resolved the outage and its status page now reports “All Systems Operational.” We’re confirming template editing is working again in Orbee.

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