Resolved after 1 hour 35 minutes, on July 11, 2025.
For about an 90 minutes from 4:35 PM UTC to 6:10PM UTC, users experienced slower administration API and UI performance (listing accounts and navigating the platform). This was caused by a reoccurring background job taking more resources than normal this morning. We have since rectified the issue and the platform and APIs are performing normally again.
Update timeline
- resolved Jul 11, 2025, 06:16 PM UTC
For about an 90 minutes from 4:35 PM UTC to 6:10PM UTC, users experienced slower administration API and UI performance (listing accounts and navigating the platform). This was caused by a reoccurring background job taking more resources than normal this morning. We have since rectified the issue and the platform and APIs are performing normally again.
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