Oracle Aconex Outage History
Oracle Aconex is up right nowPingoru has recorded 65 incidents for Oracle Aconex: 63 in the last 12 months and 16 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 6 | 9 of 720 (1%) |
| May 2026 | 3 | 3 of 744 (0%) |
| June 2026 | 6 | 116 of 720 (16%) |
| July 2026 | 2 | 19 of 744 (3%) |
| August 2026 | 7 | 31 of 744 (4%) |
| September 2026 | 5 | 20 of 720 (3%) |
| October 2026 | 3 | 4 of 591 (1%) |
Incidents, newest first
Major May 5, 2026 UK1 - Loss of Multiple Services 35m Documents, Email Notifications, Group Management (User)
Started May 05, 2026, 03:11 PM UTC· resolved May 05, 2026, 03:46 PM UTC
- investigating May 05, 2026, 03:11 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- identified May 05, 2026, 03:23 PM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.
- monitoring May 05, 2026, 03:34 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved May 05, 2026, 03:46 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical April 20, 2026 CA1 - Unplanned Service Outage 29m Core Aconex
Started Apr 20, 2026, 10:57 PM UTC· resolved Apr 20, 2026, 11:27 PM UTC
- investigating Apr 20, 2026, 10:57 PM UTC
We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- monitoring Apr 20, 2026, 11:09 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- resolved Apr 20, 2026, 11:27 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical April 16, 2026 Lobby - All instances - Intermittently unavailable impacting login 1h 19m Lobby - Navigation, Lobby - Navigation, Lobby - Navigation, Lobby - Navigation and 7 more
Started Apr 16, 2026, 03:57 PM UTC· resolved Apr 16, 2026, 05:17 PM UTC
- investigating Apr 16, 2026, 03:57 PM UTC
We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- monitoring Apr 16, 2026, 05:06 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Apr 16, 2026, 05:17 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major April 15, 2026 US1 - Service issue impacting Mail 3h 6m Mail
Started Apr 15, 2026, 08:33 PM UTC· resolved Apr 15, 2026, 11:40 PM UTC
- investigating Apr 15, 2026, 08:33 PM UTC
We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Mail service is used for project-related communication and correspondence.
- investigating Apr 15, 2026, 09:29 PM UTC
We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Mail service is used for project-related communication and correspondence.
- identified Apr 15, 2026, 10:53 PM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes. The Mail service is used for project-related communication and correspondence.
- monitoring Apr 15, 2026, 11:26 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The Mail service is used for project-related communication and correspondence.
- resolved Apr 15, 2026, 11:40 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical April 15, 2026 ASIA2 - Loss of Document Processes Service 2h 17m Document Processes
Started Apr 15, 2026, 03:44 AM UTC· resolved Apr 15, 2026, 06:02 AM UTC
- identified Apr 15, 2026, 03:44 AM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.
- monitoring Apr 15, 2026, 05:40 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Apr 15, 2026, 06:02 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical April 14, 2026 AU2 - Loss of Insights - Reports and Dashboard & Analytics Service 1h 4m Insights - Dashboard & Analytics, Insights - Reports
Started Apr 14, 2026, 08:43 AM UTC· resolved Apr 14, 2026, 09:48 AM UTC
- investigating Apr 14, 2026, 08:43 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Reports Module helps users gain insights on various data across the module in a Project context. Dashboards provide visual snapshots for each project, allowing users to drill into actionable items and gain accurate insights into Mail processes.
- identified Apr 14, 2026, 08:47 AM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes. The Reports Module helps users gain insights on various data across the module in a Project context. Dashboards provide visual snapshots for each project, allowing users to drill into actionable items and gain accurate insights into Mail processes.
- resolved Apr 14, 2026, 09:48 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical April 8, 2026 US1 - Unplanned Service Outage 46m Core Aconex
Started Apr 08, 2026, 11:59 AM UTC· resolved Apr 08, 2026, 12:46 PM UTC
- investigating Apr 08, 2026, 11:59 AM UTC
We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- identified Apr 08, 2026, 12:26 PM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- monitoring Apr 08, 2026, 12:29 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- resolved Apr 08, 2026, 12:46 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical March 31, 2026 UK1 - Loss of Multiple Service 48m Cost, Documents, Email Notifications, Field and 3 more
Started Mar 31, 2026, 02:23 AM UTC· resolved Mar 31, 2026, 03:12 AM UTC
- investigating Mar 31, 2026, 02:23 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- identified Mar 31, 2026, 02:56 AM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- monitoring Mar 31, 2026, 02:57 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- resolved Mar 31, 2026, 03:12 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major March 25, 2026 AU2 - Loss of Multiple Services 35m Core Aconex, Documents, Email Notifications, Mail
Started Mar 25, 2026, 02:44 PM UTC· resolved Mar 25, 2026, 03:20 PM UTC
- investigating Mar 25, 2026, 02:44 PM UTC
We have identified an issue that may result in loss of your services. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- identified Mar 25, 2026, 03:04 PM UTC
Oracle teams identified the cause and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.
- monitoring Mar 25, 2026, 03:08 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Mar 25, 2026, 03:20 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major March 12, 2026 CA1 - Loss of Workflow and Document Service 3h 47m Documents, Workflows
Started Mar 12, 2026, 03:45 PM UTC· resolved Mar 12, 2026, 07:33 PM UTC
- investigating Mar 12, 2026, 03:45 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 2 Hours.
- investigating Mar 12, 2026, 05:41 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 2 Hours.
- resolved Mar 12, 2026, 07:33 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major March 11, 2026 CA1 - Service issue impacting documents 1h 48m Documents
Started Mar 11, 2026, 05:20 PM UTC· resolved Mar 11, 2026, 07:08 PM UTC
- investigating Mar 11, 2026, 05:20 PM UTC
We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
- investigating Mar 11, 2026, 06:18 PM UTC
We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- identified Mar 11, 2026, 06:34 PM UTC
Oracle teams identified the cause and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.
- resolved Mar 11, 2026, 07:08 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major March 5, 2026 AU2 - Service issue impacting Email 1h 44m Mail
Started Mar 05, 2026, 01:13 AM UTC· resolved Mar 05, 2026, 02:58 AM UTC
- investigating Mar 05, 2026, 01:13 AM UTC
We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Mail service is used for project-related communication and correspondence.
- investigating Mar 05, 2026, 02:09 AM UTC
Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes. The Mail service is used for project-related communication and correspondence.
- monitoring Mar 05, 2026, 02:29 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The Mail service is used for project-related communication and correspondence.
- resolved Mar 05, 2026, 02:58 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major March 4, 2026 US1 - Intermittently unavailable 1h 8m Core Aconex
Started Mar 04, 2026, 08:32 PM UTC· resolved Mar 04, 2026, 09:41 PM UTC
- investigating Mar 04, 2026, 08:32 PM UTC
We have identified an issue that may result in loss of service with some service modules. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- monitoring Mar 04, 2026, 09:26 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Mar 04, 2026, 09:41 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major March 3, 2026 US1 - Service issue impacting Workflows 1h 10m Workflows
Started Mar 03, 2026, 09:33 AM UTC· resolved Mar 03, 2026, 10:43 AM UTC
- investigating Mar 03, 2026, 09:33 AM UTC
Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- monitoring Mar 03, 2026, 10:25 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Mar 03, 2026, 10:43 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical February 27, 2026 MEA - Loss of Search Service 12h 6m Search
Started Feb 27, 2026, 03:47 PM UTC· resolved Feb 28, 2026, 03:54 AM UTC
- investigating Feb 27, 2026, 03:47 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes
- identified Feb 27, 2026, 04:39 PM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.
- monitoring Feb 27, 2026, 05:14 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
- monitoring Feb 27, 2026, 07:47 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
- monitoring Feb 27, 2026, 10:33 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
- monitoring Feb 28, 2026, 12:53 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
- resolved Feb 28, 2026, 03:54 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical February 26, 2026 Multiple Instances - Loss of Insights dashboard 1h 52m Insights - Dashboard & Analytics, Insights - Dashboard & Analytics, Insights - Dashboard & Analytics, Insights - Dashboard & Analytics and 6 more
Started Feb 26, 2026, 04:36 AM UTC· resolved Feb 26, 2026, 06:29 AM UTC
- investigating Feb 26, 2026, 04:36 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- investigating Feb 26, 2026, 05:29 AM UTC
Our engineers are continuing to work toward resolving the unplanned service outage. Thank you for your continued patience. The next update will be in 60 minutes.
- resolved Feb 26, 2026, 06:29 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical February 22, 2026 MEA - Loss of Multiple Services 4h Documents, Email Notifications, Workflows
Started Feb 22, 2026, 07:01 AM UTC· resolved Feb 22, 2026, 11:02 AM UTC
- investigating Feb 22, 2026, 07:01 AM UTC
We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- investigating Feb 22, 2026, 08:03 AM UTC
Our engineers are continuing to work towards resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- identified Feb 22, 2026, 09:08 AM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.
- identified Feb 22, 2026, 10:25 AM UTC
We are continuing to work on this issue. We apologize for any inconvenience caused and thank you for your continued patience.
- monitoring Feb 22, 2026, 10:51 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
- resolved Feb 22, 2026, 11:02 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical February 13, 2026 KSA1 - Loss of Search Service 1h 21m Search
Started Feb 13, 2026, 11:26 PM UTC· resolved Feb 14, 2026, 12:48 AM UTC
- investigating Feb 13, 2026, 11:26 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Search service enables the indexing and retrieval of documents, items, and metadata across a project.
- monitoring Feb 14, 2026, 12:36 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The Search service enables the indexing and retrieval of documents, items, and metadata across a project.
- resolved Feb 14, 2026, 12:48 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major February 3, 2026 KSA1 - Intermittently unavailable 1h 8m Core Aconex
Started Feb 03, 2026, 01:57 PM UTC· resolved Feb 03, 2026, 03:05 PM UTC
- investigating Feb 03, 2026, 01:57 PM UTC
We have identified an issue that may result in loss of service with some service modules. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- monitoring Feb 03, 2026, 02:41 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- resolved Feb 03, 2026, 03:05 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major January 28, 2026 US1 - Service issue impacting Document Register 5h 46m Documents
Started Jan 28, 2026, 08:56 PM UTC· resolved Jan 29, 2026, 02:42 AM UTC
- investigating Jan 28, 2026, 08:56 PM UTC
We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.
- investigating Jan 28, 2026, 11:01 PM UTC
Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.
- investigating Jan 29, 2026, 01:03 AM UTC
We are actively working to resolve the unplanned service outage. We understand that it's impacting your experience and are committed to resolving the issue as quickly as possible. The next update will be in 60 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.
- monitoring Jan 29, 2026, 02:34 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.
- resolved Jan 29, 2026, 02:42 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical January 28, 2026 AU2 - Unplanned Service Outage 42m Core Aconex
Started Jan 28, 2026, 07:18 AM UTC· resolved Jan 28, 2026, 08:01 AM UTC
- investigating Jan 28, 2026, 07:18 AM UTC
We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- monitoring Jan 28, 2026, 07:49 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- resolved Jan 28, 2026, 08:01 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Minor January 27, 2026 US1 - Delays impacting Documents 29m Documents
Started Jan 27, 2026, 10:48 PM UTC· resolved Jan 27, 2026, 11:17 PM UTC
- investigating Jan 27, 2026, 10:48 PM UTC
We have identified an issue that may result in delays with your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.
- monitoring Jan 27, 2026, 10:58 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.
- resolved Jan 27, 2026, 11:17 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major January 21, 2026 ASIA2 - Intermittently unavailable 45m Core Aconex
Started Jan 21, 2026, 03:14 AM UTC· resolved Jan 21, 2026, 03:59 AM UTC
- investigating Jan 21, 2026, 03:14 AM UTC
We have identified an issue that may result in loss of service with some service modules. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- monitoring Jan 21, 2026, 03:42 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- resolved Jan 21, 2026, 03:59 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major January 2, 2026 Multiple Instances - Loss of Insights - Dashboard & Analytics Service and Organization reports 6h 42m Insights - Dashboard & Analytics, Insights - Dashboard & Analytics, Insights - Dashboard & Analytics, Insights - Reports and 2 more
Started Jan 02, 2026, 05:05 AM UTC· resolved Jan 02, 2026, 11:48 AM UTC
- investigating Jan 02, 2026, 05:05 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Dashboard & Analytics service is related to the creation of dashboards for visualizing mail-based process data & The Reports service is related to the creation of reports to gather insights and performance metrics.
- investigating Jan 02, 2026, 06:22 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Dashboard & Analytics service is related to the creation of dashboards for visualizing mail-based process data & The Reports service is related to the creation of reports to gather insights and performance metrics.
- investigating Jan 02, 2026, 07:16 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Dashboard & Analytics service is related to the creation of dashboards for visualizing mail-based process data & The Reports service is related to the creation of reports to gather insights and performance metrics.
- investigating Jan 02, 2026, 08:28 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Dashboard & Analytics service is related to the creation of dashboards for visualizing mail-based process data & The Reports service is related to the creation of reports to gather insights and performance metrics.
- investigating Jan 02, 2026, 09:36 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Dashboard & Analytics service is related to the creation of dashboards for visualizing mail-based process data & The Reports service is related to the creation of reports to gather insights and performance metrics.
- identified Jan 02, 2026, 10:44 AM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes. The Dashboard & Analytics service is related to the creation of dashboards for visualizing mail-based process data.
- monitoring Jan 02, 2026, 10:57 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The Dashboard & Analytics service is related to the creation of dashboards for visualizing mail-based process data.
- resolved Jan 02, 2026, 11:48 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical December 22, 2025 AU1 - Loss of Insights - Dashboard & Analytics Service 1h 7m Insights - Dashboard & Analytics
Started Dec 22, 2025, 01:11 AM UTC· resolved Dec 22, 2025, 02:18 AM UTC
- investigating Dec 22, 2025, 01:11 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Dashboard & Analytics service is related to the creation of dashboards for visualizing mail-based process data.
- monitoring Dec 22, 2025, 02:10 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The Dashboard & Analytics service is related to the creation of dashboards for visualizing mail-based process data.
- resolved Dec 22, 2025, 02:18 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.