Oracle Aconex incident

CA1 - Loss of Workflow and Document Service

Resolved after 3 hours 47 minutes, affecting Documents and Workflows, on March 12, 2026.

resolved Mar 12, 2026, 07:33 PM UTC

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Started
Mar 12, 2026, 03:45 PM UTC
Resolved
Mar 12, 2026, 07:33 PM UTC
Duration
3h 47m
Detected by Pingoru
Mar 12, 2026, 03:45 PM UTC

Affected components

DocumentsWorkflows

Update timeline

  1. investigating Mar 12, 2026, 03:45 PM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 2 Hours.

  2. investigating Mar 12, 2026, 05:41 PM UTC

    We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 2 Hours.

  3. resolved Mar 12, 2026, 07:33 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

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