Oracle Aconex Outage History
Oracle Aconex is up right nowPingoru has recorded 65 incidents for Oracle Aconex: 63 in the last 12 months and 16 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 6 | 9 of 720 (1%) |
| May 2026 | 3 | 3 of 744 (0%) |
| June 2026 | 6 | 116 of 720 (16%) |
| July 2026 | 2 | 19 of 744 (3%) |
| August 2026 | 7 | 31 of 744 (4%) |
| September 2026 | 5 | 20 of 720 (3%) |
| October 2026 | 3 | 4 of 578 (1%) |
Incidents, newest first
Critical October 15, 2026 MEA - Unplanned Service Outage 42m Core Aconex
Started Oct 15, 2026, 01:01 AM UTC· resolved Oct 15, 2026, 01:44 AM UTC
- investigating Oct 15, 2026, 01:01 AM UTC
We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- resolved Oct 15, 2026, 01:44 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major October 8, 2026 Aconex - ASIA1 - Service Issue Impacting Viewer 48m Viewer
Started Oct 08, 2026, 04:02 PM UTC· resolved Oct 08, 2026, 04:51 PM UTC
- investigating Oct 08, 2026, 04:02 PM UTC
We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- monitoring Oct 08, 2026, 04:43 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
- resolved Oct 08, 2026, 04:51 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major October 5, 2026 Aconex - UK1 - Loss of Insights - Reports Service 2h 24m Insights - Reports
Started Oct 05, 2026, 01:31 PM UTC· resolved Oct 05, 2026, 03:55 PM UTC
- investigating Oct 05, 2026, 01:31 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Reports Module helps users gain insights on various data across the module in a Project context.
- investigating Oct 05, 2026, 01:32 PM UTC
We are continuing to investigate this issue.
- investigating Oct 05, 2026, 02:38 PM UTC
Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- monitoring Oct 05, 2026, 03:40 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
- resolved Oct 05, 2026, 03:55 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Minor September 28, 2026 EU1 - Speed of Service 34m Core Aconex
Started Sep 28, 2026, 07:10 AM UTC· resolved Sep 28, 2026, 07:45 AM UTC
- investigating Sep 28, 2026, 07:10 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- investigating Sep 28, 2026, 07:23 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- identified Sep 28, 2026, 07:35 AM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.
- monitoring Sep 28, 2026, 07:41 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Sep 28, 2026, 07:45 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Minor September 28, 2026 EU1 - Unplanned Service Outage 15m Core Aconex
Started Sep 28, 2026, 07:09 AM UTC· resolved Sep 28, 2026, 07:24 AM UTC
- investigating Sep 28, 2026, 07:09 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
Major September 28, 2026 Multiple Instances (UK1/ AU1/ ASIA2) - Loss of Documents upload service 17h 37m Documents, Documents, Documents
Started Sep 28, 2026, 03:12 AM UTC· resolved Sep 28, 2026, 08:50 PM UTC
- investigating Sep 28, 2026, 03:12 AM UTC
We are investigating an issue affecting Document uploads through the New Enhanced Upload feature in the Aconex Documents module. However, as a workaround, users can switch to the previous upload experience (Documents → Switch to previous selection). We will provide further updates once more information is available.
- investigating Sep 28, 2026, 04:30 AM UTC
We are investigating an issue affecting Document uploads through the New Enhanced Upload feature in the Aconex Documents module. However, as a workaround, users can switch to the previous upload experience (Documents → Switch to previous selection). We will provide further updates once more information is available.
- identified Sep 28, 2026, 05:57 AM UTC
Oracle teams had identified the cause, and are currently working on remediation efforts. As a workaround, users can switch to the previous upload experience (Documents → Switch to previous selection). We will provide further updates once more information is available. Thank you for your continued patience.
- identified Sep 28, 2026, 08:17 AM UTC
Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. As a workaround, users can switch to the previous upload experience (Documents → Switch to previous selection). We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- identified Sep 28, 2026, 09:28 AM UTC
Our engineers are continuing to work towards resolving the issue that may be impacting your user experience. As a workaround, users can switch to the previous upload experience (Documents → Switch to previous selection). We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- identified Sep 28, 2026, 11:57 AM UTC
Our engineers are continuing to work towards resolving the issue that may be impacting your user experience. As a workaround, users can switch to the previous upload experience (Documents → Switch to previous selection). We are committed to resolving this issue as quickly as possible.
- identified Sep 28, 2026, 04:19 PM UTC
Our engineers are continuing to work towards resolving the issue that may be impacting your user experience. As a workaround, users can switch to the previous upload experience (Documents → Switch to previous selection). We are committed to resolving this issue as quickly as possible.
- identified Sep 28, 2026, 08:14 PM UTC
Our engineers are continuing to work towards resolving the issue that may be impacting your user experience. As a workaround, users can switch to the previous upload experience (Documents → Switch to previous selection). We are committed to resolving this issue as quickly as possible.
- resolved Sep 28, 2026, 08:50 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major September 22, 2026 UK1 - Loss of Insights - Dashboard & Analytics Service 1h 15m Insights - Dashboard & Analytics
Started Sep 22, 2026, 12:55 AM UTC· resolved Sep 22, 2026, 02:10 AM UTC
- investigating Sep 22, 2026, 12:55 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- investigating Sep 22, 2026, 12:58 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- monitoring Sep 22, 2026, 01:54 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Sep 22, 2026, 02:10 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Minor September 1, 2026 MEA - Delays impacting Document Processes 51m Document Processes
Started Sep 01, 2026, 02:05 AM UTC· resolved Sep 01, 2026, 02:57 AM UTC
- investigating Sep 01, 2026, 02:05 AM UTC
We have identified an issue that may result in delays with your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- monitoring Sep 01, 2026, 02:41 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Sep 01, 2026, 02:57 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical August 24, 2026 UK1 - Unplanned Service Outage 1h 11m Core Aconex
Started Aug 24, 2026, 07:20 AM UTC· resolved Aug 24, 2026, 08:31 AM UTC
- investigating Aug 24, 2026, 07:20 AM UTC
We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- monitoring Aug 24, 2026, 08:04 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- monitoring Aug 24, 2026, 08:31 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
- resolved Aug 24, 2026, 08:31 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical August 21, 2026 AU1 - Loss of multiple services 30m Documents, Mail
Started Aug 21, 2026, 04:03 AM UTC· resolved Aug 21, 2026, 04:34 AM UTC
- investigating Aug 21, 2026, 04:03 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- monitoring Aug 21, 2026, 04:09 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Aug 21, 2026, 04:34 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical August 13, 2026 AU1 - Speed of Service impacting application 43m Core Aconex
Started Aug 13, 2026, 06:06 AM UTC· resolved Aug 13, 2026, 06:49 AM UTC
- investigating Aug 13, 2026, 06:06 AM UTC
We have identified an issue that may result in slower service speeds. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- monitoring Aug 13, 2026, 06:33 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Aug 13, 2026, 06:49 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical August 12, 2026 All Aconex Instances - Loss of Insights - Reports Service 1h 45m Insights - Reports, Insights - Dashboard & Analytics, Insights - Reports, Insights - Reports and 7 more
Started Aug 12, 2026, 02:42 PM UTC· resolved Aug 12, 2026, 04:27 PM UTC
- investigating Aug 12, 2026, 02:42 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Reports Module helps users gain insights on various data across the module in a Project context.
- investigating Aug 12, 2026, 03:05 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Reports Module helps users gain insights on various data across the module in a Project context.
- investigating Aug 12, 2026, 03:55 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Reports Module helps users gain insights on various data across the module in a Project context.
- monitoring Aug 12, 2026, 04:10 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The Reports Module helps users gain insights on various data across the module in a Project context
- resolved Aug 12, 2026, 04:27 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major August 11, 2026 Multiple Instances - Loss of Mail Service 4h 46m Mail, Mail, Mail, Mail and 6 more
Started Aug 11, 2026, 09:26 PM UTC· resolved Aug 12, 2026, 02:12 AM UTC
- investigating Aug 11, 2026, 09:26 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- investigating Aug 11, 2026, 10:27 PM UTC
Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- investigating Aug 11, 2026, 11:05 PM UTC
We are continuing to investigate this issue.
- identified Aug 11, 2026, 11:05 PM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.
- identified Aug 12, 2026, 12:24 AM UTC
Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- identified Aug 12, 2026, 01:51 AM UTC
Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- resolved Aug 12, 2026, 02:12 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Minor August 4, 2026 UK1 - Service issue impacting Documents 1h 2m Documents
Started Aug 04, 2026, 05:30 PM UTC· resolved Aug 04, 2026, 06:32 PM UTC
- investigating Aug 04, 2026, 05:30 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- identified Aug 04, 2026, 06:00 PM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.
- monitoring Aug 04, 2026, 06:23 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Aug 04, 2026, 06:32 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major August 3, 2026 US1 - Service issue impacting Documents 20h 35m Documents
Started Aug 03, 2026, 09:16 AM UTC· resolved Aug 04, 2026, 05:51 AM UTC
- investigating Aug 03, 2026, 09:16 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.
- monitoring Aug 03, 2026, 10:42 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.
- resolved Aug 04, 2026, 05:51 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Minor July 28, 2026 US1 - Speed of Service impacting application 18h 11m Core Aconex
Started Jul 28, 2026, 03:59 PM UTC· resolved Jul 29, 2026, 10:10 AM UTC
- investigating Jul 28, 2026, 03:59 PM UTC
We have identified an issue that may result in slower service speeds. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- investigating Jul 28, 2026, 06:04 PM UTC
We have identified an issue that may result in slower service speeds. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- investigating Jul 28, 2026, 08:00 PM UTC
We have identified an issue that may result in slower service speeds. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- investigating Jul 28, 2026, 10:08 PM UTC
We have identified an issue that may result in slower service speeds. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- investigating Jul 29, 2026, 12:22 AM UTC
We have identified an issue that may result in slower service speeds. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- investigating Jul 29, 2026, 02:42 AM UTC
Our engineers are actively working on resolving the current issue. While we are making progress, our recovery time has been extended as we continue to work toward mitigation. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- investigating Jul 29, 2026, 04:59 AM UTC
Our engineers are actively working on resolving the current issue. While we are making progress, our recovery time has been extended as we continue to work toward mitigation. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- monitoring Jul 29, 2026, 05:59 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Jul 29, 2026, 10:10 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major July 9, 2026 MEA - Loss of Hosted Name User report (Part of Organization Reports) 48m Insights - Reports
Started Jul 09, 2026, 03:28 PM UTC· resolved Jul 09, 2026, 04:17 PM UTC
- investigating Jul 09, 2026, 03:28 PM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- monitoring Jul 09, 2026, 04:07 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Jul 09, 2026, 04:17 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical June 30, 2026 ASIA2 - Unplanned Service Outage 1h 1m Core Aconex
Started Jun 30, 2026, 10:35 PM UTC· resolved Jun 30, 2026, 11:37 PM UTC
- investigating Jun 30, 2026, 10:35 PM UTC
We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- monitoring Jun 30, 2026, 10:53 PM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- resolved Jun 30, 2026, 11:37 PM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Critical June 17, 2026 Lobby - Unplanned Service Outage 2h 18m Core Aconex, Core Aconex, Core Aconex, Core Aconex and 8 more
Started Jun 17, 2026, 07:12 AM UTC· resolved Jun 17, 2026, 09:31 AM UTC
- investigating Jun 17, 2026, 07:12 AM UTC
We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- investigating Jun 17, 2026, 07:32 AM UTC
Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- monitoring Jun 17, 2026, 07:56 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Jun 17, 2026, 09:31 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major June 16, 2026 AU1 - Loss of Documents Service 2h 35m Documents
Started Jun 16, 2026, 01:47 AM UTC· resolved Jun 16, 2026, 04:23 AM UTC
- investigating Jun 16, 2026, 01:47 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- investigating Jun 16, 2026, 02:50 AM UTC
Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- monitoring Jun 16, 2026, 04:01 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved Jun 16, 2026, 04:23 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major June 4, 2026 Multiple Instances - Service issue impacting Cross Project Search 4d 12h Search, Search, Search, Search
Started Jun 04, 2026, 01:38 AM UTC· resolved Jun 08, 2026, 02:09 PM UTC
- investigating Jun 04, 2026, 01:38 AM UTC
We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- investigating Jun 04, 2026, 01:57 AM UTC
Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- investigating Jun 04, 2026, 03:09 AM UTC
Our engineers are continuing to work towards resolving the unplanned service outage. Thank you for your continued patience. The next update will be in 60 minutes.
- investigating Jun 04, 2026, 04:20 AM UTC
We are actively working to resolve the unplanned service outage. We understand that it's impacting your experience and are committed to resolving the issue as quickly as possible. The next update will be in 60 minutes.
- investigating Jun 04, 2026, 05:20 AM UTC
We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience. The next update will be in 60 minutes.
- investigating Jun 04, 2026, 06:55 AM UTC
Our engineers are actively working on resolving the current issue. While we are making progress, our recovery time has been extended as we continue to work toward mitigation. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- investigating Jun 04, 2026, 08:43 AM UTC
Our engineers are actively working on resolving the current issue. While we are making progress, our recovery time has been extended as we continue to work toward mitigation. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- investigating Jun 04, 2026, 11:25 AM UTC
Our engineers are actively working on resolving the current issue. While we are making progress, our recovery time has been extended as we continue to work toward mitigation. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.
- resolved Jun 08, 2026, 02:09 PM UTC
The root cause of the issue has been identified, and our engineering teams are actively working on a permanent fix. We appreciate your patience and understanding as we complete the necessary remediation activities. A fix is targeted tentatively for inclusion in the June 20, 2026, release.
Minor June 2, 2026 US1 - Speed of Service 26m Core Aconex
Started Jun 02, 2026, 08:50 AM UTC· resolved Jun 02, 2026, 09:17 AM UTC
- investigating Jun 02, 2026, 08:50 AM UTC
We have identified an issue that may result in slower service speeds. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- monitoring Jun 02, 2026, 09:02 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes. The issues experienced are related to the availability and overall functioning of the core application.
- resolved Jun 02, 2026, 09:17 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major June 2, 2026 AU1 - Loss of Documents Service 1h 13m Documents
Started Jun 02, 2026, 05:17 AM UTC· resolved Jun 02, 2026, 06:31 AM UTC
- investigating Jun 02, 2026, 05:17 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- monitoring Jun 02, 2026, 06:20 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
- resolved Jun 02, 2026, 06:31 AM UTC
The cloud service is now fully restored and operational. If you experience any issues with the new Bulk Processing service, please contact support and submit a Service Request for further assistance. We remain committed to your success and appreciate your support.
Major May 12, 2026 AU1 - Loss of Multiple Services 1h 34m Core Aconex, Documents, Field, Mail
Started May 12, 2026, 12:32 AM UTC· resolved May 12, 2026, 02:06 AM UTC
- investigating May 12, 2026, 12:32 AM UTC
We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- investigating May 12, 2026, 01:11 AM UTC
We are continuing to investigate this issue.
- identified May 12, 2026, 01:33 AM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.
- monitoring May 12, 2026, 01:43 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
- resolved May 12, 2026, 02:06 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Major May 10, 2026 MEA - Service issue impacting Document uploads 55m Documents
Started May 10, 2026, 08:06 AM UTC· resolved May 10, 2026, 09:02 AM UTC
- investigating May 10, 2026, 08:06 AM UTC
We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
- resolved May 10, 2026, 09:02 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.