Oracle Aconex incident

AU1 - Loss of Insight Reports service

Resolved after 47 minutes, affecting Insights - Reports, on October 9, 2025.

resolved Oct 09, 2025, 11:07 PM UTC

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Started
Oct 09, 2025, 10:20 PM UTC
Resolved
Oct 09, 2025, 11:07 PM UTC
Duration
47m
Detected by Pingoru
Oct 09, 2025, 10:20 PM UTC

Affected components

Insights - Reports

Update timeline

  1. investigating Oct 09, 2025, 10:20 PM UTC

    We have identified an issue that may result in loss of service with Insight Reports Service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. monitoring Oct 09, 2025, 10:42 PM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  3. resolved Oct 09, 2025, 11:07 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

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