Oracle Aconex incident

Asia1 - Loss of Workflow service

Resolved after 54 minutes, affecting Workflows, on October 15, 2025.

resolved Oct 15, 2025, 03:08 AM UTC

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Started
Oct 15, 2025, 02:13 AM UTC
Resolved
Oct 15, 2025, 03:08 AM UTC
Duration
54m
Detected by Pingoru
Oct 15, 2025, 02:13 AM UTC

Affected components

Workflows

Update timeline

  1. investigating Oct 15, 2025, 02:13 AM UTC

    We have identified an issue that may result in loss of service with workflows. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. identified Oct 15, 2025, 02:50 AM UTC

    Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.

  3. monitoring Oct 15, 2025, 02:50 AM UTC

    Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

  4. resolved Oct 15, 2025, 03:08 AM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

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