Oracle Aconex incident
Multiple Instances - Unplanned Service Outage
Resolved after 1 hour 16 minutes, affecting Lobby - Navigation and Lobby - Navigation and 1 more, on October 30, 2025.
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Affected components
Update timeline
- investigating Oct 30, 2025, 08:28 AM UTC
We are currently investigating this issue.
- investigating Oct 30, 2025, 08:29 AM UTC
We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
- identified Oct 30, 2025, 09:10 AM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.
- identified Oct 30, 2025, 09:16 AM UTC
We are continuing to work on this issue. We apologize for any inconvenience caused and thank you for your continued patience.
- monitoring Oct 30, 2025, 09:20 AM UTC
Our teams have identified the cause, and remediation efforts have been completed for all Instances except for KSA1. We will continue to monitor these until we are satisfied the incident has been resolved.
- monitoring Oct 30, 2025, 09:25 AM UTC
Our teams have identified the cause, and remediation efforts have been completed for KSA1 as well. We will continue to monitor until we are satisfied the incident has been resolved.
- resolved Oct 30, 2025, 09:44 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Your product runs on more than Oracle Aconex
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services