Resolved after 4 hours 30 minutes, affecting Insights - Dashboard & Analytics and Insights - Reports, on October 30, 2025.
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Affected components
Update timeline
- investigating Oct 30, 2025, 10:50 PM UTC
We have identified an issue that may result in delays with Analytics and Reports. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
- identified Oct 31, 2025, 12:25 AM UTC
Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience.
- identified Oct 31, 2025, 01:33 AM UTC
We are continuing to work on this issue. We apologize for any inconvenience caused and thank you for your continued patience.
- identified Oct 31, 2025, 02:25 AM UTC
Our engineers are continuing to work towards resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible.
- monitoring Oct 31, 2025, 02:48 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
- resolved Oct 31, 2025, 03:20 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
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