Oracle Aconex incident
Lobby - Multiple instances- Unplanned Service Outage
Resolved after 4 hours 34 minutes, affecting Lobby - Navigation and Lobby - Navigation and 1 more, on November 12, 2025.
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
Affected components
Update timeline
- investigating Nov 12, 2025, 08:55 PM UTC
We have identified an issue that may result in slower service speeds. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
- investigating Nov 12, 2025, 09:32 PM UTC
We have identified an issue that may result in slower service speeds. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
- investigating Nov 12, 2025, 09:34 PM UTC
We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
- investigating Nov 12, 2025, 10:14 PM UTC
We have identified an issue that may result in your service being temporarily unavailable. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.
- investigating Nov 12, 2025, 11:07 PM UTC
We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience.
- investigating Nov 13, 2025, 12:19 AM UTC
We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience.
- monitoring Nov 13, 2025, 01:13 AM UTC
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.
- resolved Nov 13, 2025, 01:29 AM UTC
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
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