Oracle Aconex incident

US1 - Service issue impacting Document Uploads

Resolved after 13 minutes, affecting Documents, on December 2, 2025.

resolved Dec 02, 2025, 04:32 PM UTC

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

Started
Dec 02, 2025, 04:19 PM UTC
Resolved
Dec 02, 2025, 04:32 PM UTC
Duration
13m
Detected by Pingoru
Dec 02, 2025, 04:19 PM UTC

Affected components

Documents

Update timeline

  1. investigating Dec 02, 2025, 04:19 PM UTC

    We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success.

  2. resolved Dec 02, 2025, 04:32 PM UTC

    The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

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