Optimove incident

EU - Delay in Campaign execution

Resolved after 2 hours 13 minutes, affecting Batch Data Process and Batch Data Process, on May 14, 2025.

monitoring May 14, 2025, 02:37 PM UTC

We are monitoring a fix released to address elevated errors in our Scheduled Campaign Execution. Some tenants will experience delays in scheduled campaign execution as part of the batch process.

Started
May 14, 2025, 02:37 PM UTC
Resolved
May 14, 2025, 04:50 PM UTC
Duration
2h 13m
Detected by Pingoru
May 14, 2025, 02:37 PM UTC

Affected components

Batch Data ProcessBatch Data Process

Update timeline

  1. monitoring May 14, 2025, 02:37 PM UTC

    We are monitoring a fix released to address elevated errors in our Scheduled Campaign Execution. Some tenants will experience delays in scheduled campaign execution as part of the batch process.

  2. resolved May 14, 2025, 04:50 PM UTC

    This incident has been resolved.

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