Is Optimove down?
Last checked 1m agoNo incidents right now.
Optimove is operational right now. Last checked 1m ago; the most recent incident resolved 39d ago.
Real-time Optimove status, recent outages, and incident history: pulled directly from Optimove's official status page at status.optimove.net every 5 minutes. Pingoru tracks 42 Optimove services and has captured 3 incidents in the last 90 days (99.97% uptime). Get email, Slack, Discord, or webhook alerts the moment Optimove reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Optimail
Timeline · 7 updates
- investigating · Aug 07, 2026, 03:27 AM UTC
On August 6, we experienced an internal issue affecting Email campaign execution. As a result, some campaigns scheduled during the affected timeframe were not executed as expected. Where possible, eligible affected campaigns were rerun. Campaigns with future recurring occurrences will continue according to their regular schedule. We apologize for the inconvenience caused.
- investigating · Aug 07, 2026, 03:28 AM UTC
We are continuing to investigate this issue.
- investigating · Aug 07, 2026, 06:54 AM UTC
Investigating - We have identified an issue affecting the execution of some Optimail campaigns on August 6 and August 7. Our teams are currently reviewing the affected campaigns and monitoring campaign execution while Engineering continues to investigate the issue. We will provide further updates as more information becomes available.
- investigating · Aug 07, 2026, 10:08 AM UTC
We continue to investigate an issue affecting the execution of some Optimail campaigns on August 6 and August 7. Our teams are reviewing affected campaigns, rerunning eligible campaigns where possible, and closely monitoring campaign execution. We will provide further updates as more information becomes available.
- identified · Aug 07, 2026, 11:35 AM UTC
Identified – We have identified the issue affecting some Optimail campaign executions in the EU region. Customers in the EU region are advised not to manually rerun affected campaigns at this time while our team deploys a fix. Our teams are actively working on remediation. Campaigns in the US region are not affected and can be retried as needed. We will provide an update once affected campaigns can be safely retried.
- monitoring · Aug 07, 2026, 11:49 AM UTC
Monitoring – The fix has been completed, and Optimail campaigns in the EU region are now processing normally. Campaign execution retries in the EU are safe to resume. Our teams will continue monitoring campaign execution to ensure stability. Please feel free to rerun campaigns now.
- resolved · Aug 07, 2026, 07:26 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 42 components checked every 5 minutesThe longest incident in the last year, Action Required: SFTP Connections Must Be Restricted by IP by June 15 on April 19, 2026, ran for 3 days. 36 maintenance windows announced in the same period.
Most affected components, last 12 months
- Batch Data Process12
- Batch Data Process9
- Core App6
- Core App6
- Track & Trigger3
Latest incidents
- Optimail | Campaign Execution Issue
On August 6, we experienced an internal issue affecting Email campaign execution. As a result, some campaigns scheduled during the affected timeframe were not…
- Meta Platforms (Facebook ) - Service Disruption
What's happening Meta (Facebook) is experiencing a service disruption. Because campaign delivery to this channels depends on Meta's APIs, some Optimove…
- EU | Batch Update Process - Delay in Daily Batch
We are currently experiencing errors leading to delays in Daily Batch. As a result, some campaigns may remain in a “Not Run” status. What We’re Doing: Our…
- Optimail | Campaign Execution Issue ResolvedStarted Aug 07, 2026, 03:27 AM UTC · Resolved Aug 07, 2026, 07:26 PM UTC · 15h 58m