Optimove incident
Optimail visual editor template - Impacting saving, duplicating, or moving templates
Minor Vendor's status page →
Resolved after 57 minutes, affecting Core App and Core App, on June 13, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Core AppCore App
Update timeline
- investigating Jun 13, 2025, 07:24 AM UTC
We received reports of increased issues with some Optimal templates with the visual editor, and will continue investigating the issue. This does not impact existing campaign execution and only limits template edits and creation via the visual editor.
- monitoring Jun 13, 2025, 08:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 13, 2025, 08:21 AM UTC
This incident has been resolved.
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