Resolved after 3 hours 29 minutes, affecting Service Desk portal, on December 1, 2025.
The Service Desk portal is now working as expected. The new portal will have a slightly new look. If you have any questions on this new experience please let us know.
Affected components
Update timeline
- identified Dec 01, 2025, 09:09 AM UTC
The maintenance for our Service Desk portal is ongoing past the original planned downtime. We appreciate that may cause some disruption and we are working towards a resolution as quick as possible. Thank you for your patience while we carry out improvements to our service. If you require support, please email [email protected] or phone +44 (0) 300 121 0043
- identified Dec 01, 2025, 12:01 PM UTC
The Service Desk portal is working as expected and you are now able to raise tickets as you were before.
- resolved Dec 01, 2025, 12:39 PM UTC
The Service Desk portal is now working as expected. The new portal will have a slightly new look. If you have any questions on this new experience please let us know.
Your product runs on more than OpenAthens
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services