Is OpenAthens down?
Last checked 2m agoNo incidents right now.
OpenAthens is operational right now. Last checked 2m ago; the most recent incident resolved 11d ago.
Real-time OpenAthens status, recent outages, and incident history: pulled directly from OpenAthens's official status page at status.openathens.net every 5 minutes. Pingoru tracks 19 OpenAthens services and has captured 5 incidents in the last 90 days (98.65% uptime). Get email, Slack, Discord, or webhook alerts the moment OpenAthens reports a new incident, free for 3 monitors, no credit card.
Active incident 1
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Timeline · 1 update
- monitoring · Oct 22, 2026, 01:08 PM UTC
We're aware of the reported PHP vulnerabilities and have already applied the necessary updates across OpenAthens products. No impact has been identified, and no action is required from customers.
Latest: We're aware of the reported PHP vulnerabilities and have already applied the necessary updates across OpenAthens products. No impact has been identified, and no action is required …
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Recent outages & incidents
Past 90 days- Authentication PointAuthentication APIAuthentication brokerManaged Proxy serviceOpenAthens FederationOpenAthens KeystoneRedirectorWayfinderMyAthens user portalSelf-registration service
Timeline · 6 updates
- monitoring · Oct 20, 2026, 06:35 AM UTC
We’re looking into an issue that's preventing OpenAthens users from accessing OpenAthens services. The outage is due to an issue with our infrastructure cloud provider. The issue started at 07:07 UK time We will continue to monitor and will update you within the next hour.
- monitoring · Oct 20, 2026, 07:32 AM UTC
Our cloud provider is still experiencing issues and we are continuing to monitor. We will provide further updates as soon as we have more information.
- monitoring · Oct 20, 2026, 08:35 AM UTC
We are continuing to monitor but there is currently no change in the status of the service.
- monitoring · Oct 20, 2026, 09:41 AM UTC
We're sorry for the disruption. We are continuing to work with our hosting provider but there is currently no change in the status of the service.
- monitoring · Oct 20, 2026, 11:06 AM UTC
We're sorry for the continued disruption. We continue to work with our hosting provider, but there has been no change in service status from their side at this time. We're following their guidance and actively exploring all available options to support the restoration of our products.
- resolved · Oct 20, 2026, 12:48 PM UTC
We're happy to confirm our OpenAthens products are now back online following today's Google Cloud infrastructure incident. We'll continue to monitor performance closely.
Latest: We're happy to confirm our OpenAthens products are now back online following today's Google Cloud infrastructure incident. We'll continue to monitor performance closely.
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- Authentication broker
Timeline · 3 updates
- identified · Sep 30, 2026, 09:01 AM UTC
A release to our core services at 6:30 a.m. UK time caused an outage to brokered authentication. We have now resolved the issue and will continue to monitor for the time being. We apologise for any inconvenience this has caused.
- monitoring · Sep 30, 2026, 09:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 30, 2026, 12:17 PM UTC
Following the fix at 9:50 a.m UK time and after monitoring our service, we are now confident that this has been resolved. If you are still having issues then please contact our service desk: https://www.openathens.net/support
Latest: Following the fix at 9:50 a.m UK time and after monitoring our service, we are now confident that this has been resolved. If you are still having issues then please contact our ser…
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- Service Desk portal
Timeline · 4 updates
- investigating · Sep 15, 2026, 01:05 AM UTC
We are currently investigating this issue.
- identified · Sep 15, 2026, 01:19 AM UTC
The issue has been identified and a fix is being implemented.
- identified · Sep 15, 2026, 01:20 AM UTC
We are continuing to work on a fix for this issue.
- resolved · Sep 15, 2026, 01:35 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full OpenAthens outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 19 components checked every 5 minutesThe longest incident in the last year, Service Outage - Authentication broker - P1 on September 30, 2026, ran for 7 hours. 2 maintenance windows announced in the same period.
Most affected components, last 12 months
- Service Desk portal5
- Authentication Point2
- Authentication broker2
- Redirector2
- Wayfinder2
Latest incidents
- PHP vulnerabilities
We're aware of the reported PHP vulnerabilities and have already applied the necessary updates across OpenAthens products. No impact has been identified, and…
- Service Outage - All Services P1
We’re looking into an issue that's preventing OpenAthens users from accessing OpenAthens services. The outage is due to an issue with our infrastructure cloud…
- Service Outage - Authentication broker - P1
A release to our core services at 6:30 a.m. UK time caused an outage to brokered authentication. We have now resolved the issue and will continue to monitor…
- PHP vulnerabilities OngoingStarted Oct 22, 2026, 01:08 PM UTC · ● 9d 5h
- Service Outage - All Services P1 ResolvedStarted Oct 20, 2026, 06:35 AM UTC · Resolved Oct 20, 2026, 12:48 PM UTC · 6h 13m
- Started Sep 30, 2026, 05:30 AM UTC · Resolved Sep 30, 2026, 12:17 PM UTC · 6h 47m
- Service Desk portal not available ResolvedStarted Sep 15, 2026, 01:05 AM UTC · Resolved Sep 15, 2026, 01:35 AM UTC · 30m