Resolved on June 15, 2026.
Some OpenAthens customers may have experienced difficulties when accessing online resources between 08:15 15th June and 13:30 17th June UK time. This was caused by a parsing issue that was introduced with a recent release of the OpenAthens authentication point. We rolled back this release to resolve the problem. We apologise for any inconvenience this caused.
Update timeline
- resolved Jun 17, 2026, 02:14 PM UTC
Some OpenAthens customers may have experienced difficulties when accessing online resources between 08:15 15th June and 13:30 17th June UK time. This was caused by a parsing issue that was introduced with a recent release of the OpenAthens authentication point. We rolled back this release to resolve the problem. We apologise for any inconvenience this caused.
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