Resolved after 12 hours 19 minutes, affecting Managed Proxy service and OpenAthens Federation and 1 more, on June 12, 2025.
Following the resolution and after monitoring our service, we are now confident that this has been resolved. If you are still having issues then please contact our service desk: https://www.openathens.net/support
Affected components
Update timeline
- investigating Jun 12, 2025, 06:28 PM UTC
We are currently experiencing some issues with our cloud provider which may be affecting certain OpenAthens services. We are investigating and will do all we can to lessen the impact to our customers.
- identified Jun 12, 2025, 07:30 PM UTC
We are still experiencing issues with our cloud provider which is affecting certain OpenAthens services. We are monitoring the situation and will provide further updates as the situation evolves.
- monitoring Jun 12, 2025, 08:40 PM UTC
Our infrastructure and all of the OpenAthens services our now running normally. Our engineering team will continue to monitor the situation closely throughout the night.
- resolved Jun 13, 2025, 06:47 AM UTC
Following the resolution and after monitoring our service, we are now confident that this has been resolved. If you are still having issues then please contact our service desk: https://www.openathens.net/support
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