Resolved after 5 hours 23 minutes, affecting ChatGPT Work, on August 31, 2026.
We have applied a mitigation and are monitoring recovery.
Affected components
Update timeline
- identified Aug 31, 2026, 03:04 PM UTC
We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.
- identified Aug 31, 2026, 03:21 PM UTC
We have identified that users are experiencing elevated errors for the impacted services. Plus users are particularly impacted, where Work mode is currently unavailable. We are working on implementing a mitigation.
- identified Aug 31, 2026, 04:02 PM UTC
User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing to work on a mitigation.
- identified Aug 31, 2026, 05:01 PM UTC
User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We We are continuing work on implementing a mitigation.
- identified Aug 31, 2026, 05:52 PM UTC
User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing work on implementing a mitigation.
- identified Aug 31, 2026, 07:29 PM UTC
User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing work on implementing a mitigation.
- monitoring Aug 31, 2026, 08:01 PM UTC
We have applied a mitigation and are monitoring recovery.
- resolved Aug 31, 2026, 08:28 PM UTC
All impacted services have now fully recovered.
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