OpenAI incident

Users may experience an increase in error rates in Workspace Agents and ChatGPT Work on Web and Mobile

Resolved after 4 hours 14 minutes, affecting Agent and ChatGPT Work, on August 27, 2026.

monitoring Aug 27, 2026, 07:07 PM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Aug 27, 2026, 06:00 PM UTC
Resolved
Aug 27, 2026, 10:14 PM UTC
Duration
4h 14m
Detected by Pingoru
Aug 27, 2026, 06:00 PM UTC

Affected components

AgentChatGPT Work

Update timeline

  1. identified Aug 27, 2026, 06:00 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. identified Aug 27, 2026, 06:16 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  3. monitoring Aug 27, 2026, 07:07 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  4. resolved Aug 27, 2026, 10:14 PM UTC

    All impacted services have now fully recovered.

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