Resolved after 2 hours 55 minutes, affecting Conversations and Image Generation and 1 more, on August 20, 2026.
We have implemented a mitigation for the issue for elevated errors for Thinking Mode and Image Generation in ChatGPT/ChatGPT Work
Affected components
Update timeline
- investigating Aug 20, 2026, 01:56 PM UTC
We are investigating an issue causing some users to experience errors when using Thinking in ChatGPT.
- investigating Aug 20, 2026, 02:12 PM UTC
We are investigating an issue causing some users to experience errors when using Thinking mode and Image Generation in ChatGPT.
- monitoring Aug 20, 2026, 02:53 PM UTC
We have implemented a mitigation for the issue for elevated errors for Thinking Mode and Image Generation in ChatGPT/ChatGPT Work
- resolved Aug 20, 2026, 04:51 PM UTC
All impacted services have now fully recovered.
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