OpenAI incident

Elevated errors in ChatGPT conversations for Free users

Resolved after 8 hours 38 minutes, affecting Conversations, on August 13, 2026.

monitoring Aug 13, 2026, 10:07 PM UTC

We’ve applied a mitigation and are monitoring recovery following an issue with a downstream provider.

Started
Aug 13, 2026, 03:19 PM UTC
Resolved
Aug 13, 2026, 11:58 PM UTC
Duration
8h 38m
Detected by Pingoru
Aug 13, 2026, 03:19 PM UTC

Affected components

Conversations

Update timeline

  1. investigating Aug 13, 2026, 03:19 PM UTC

    We are investigating the issue for the listed services.

  2. identified Aug 13, 2026, 03:48 PM UTC

    We are still implementing the mitigation.

  3. monitoring Aug 13, 2026, 04:54 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  4. monitoring Aug 13, 2026, 10:07 PM UTC

    We’ve applied a mitigation and are monitoring recovery following an issue with a downstream provider.

  5. resolved Aug 13, 2026, 11:58 PM UTC

    All impacted services have now fully recovered.

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