OpenAI incident

Enterprise & Education Chat Errors

Resolved after 24 minutes, on July 31, 2026.

monitoring Jul 31, 2026, 09:06 AM UTC

The issue has been mitigated.

Started
Jul 31, 2026, 09:04 AM UTC
Resolved
Jul 31, 2026, 09:28 AM UTC
Duration
24m
Detected by Pingoru
Jul 31, 2026, 09:04 AM UTC

Update timeline

  1. identified Jul 31, 2026, 09:04 AM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. identified Jul 31, 2026, 09:05 AM UTC

    We have identified that some ChatGPT Business and Education users are experiencing elevated errors when starting or continuing conversations. We are working on implementing a mitigation and will provide another update as soon as we have more information.

  3. monitoring Jul 31, 2026, 09:06 AM UTC

    The issue has been mitigated.

  4. resolved Jul 31, 2026, 09:28 AM UTC

    This is now resolved.

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