OpenAI incident
Users may experience elevated errors uploading, deleting, and navigating files in the ChatGPT Library
Minor Vendor's status page →
Resolved after 5 hours 23 minutes, affecting File uploads, on July 13, 2026.
We have applied the mitigation and are monitoring the recovery.
Affected components
File uploads
Update timeline
- investigating Jul 13, 2026, 09:11 AM UTC
We are investigating the issue for the listed services.
- investigating Jul 13, 2026, 10:13 AM UTC
We are continuing to investigate elevated errors affecting file uploads, deletions, and navigation in the ChatGPT Library.
- monitoring Jul 13, 2026, 11:11 AM UTC
We have applied the mitigation and are monitoring the recovery.
- investigating Jul 13, 2026, 11:48 AM UTC
We are investigating the issue for the listed services.
- monitoring Jul 13, 2026, 01:11 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Jul 13, 2026, 02:35 PM UTC
All impacted services have now fully recovered.
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