OpenAI incident

Delays in Support Email Processing

Resolved after 2 hours 37 minutes, on February 14, 2026.

monitoring Feb 14, 2026, 06:30 PM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Feb 14, 2026, 06:07 PM UTC
Resolved
Feb 14, 2026, 08:44 PM UTC
Duration
2h 37m
Detected by Pingoru
Feb 14, 2026, 06:07 PM UTC

Update timeline

  1. investigating Feb 14, 2026, 06:07 PM UTC

    We are currently investigating an issue impacting our support contact channels. Some users may experience delays or difficulty reaching our support team.

  2. monitoring Feb 14, 2026, 06:30 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Feb 14, 2026, 08:44 PM UTC

    All impacted services have now fully recovered.

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