OpenAI incident

Deep Research requests are erroring for LATAM users

Resolved after 8 days 21 hours, affecting Deep Research, on March 1, 2026.

monitoring Mar 10, 2026, 01:13 AM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Mar 01, 2026, 08:00 AM UTC
Resolved
Mar 10, 2026, 05:32 AM UTC
Duration
8d 21h
Detected by Pingoru
Mar 01, 2026, 08:00 AM UTC

Affected components

Deep Research

Update timeline

  1. investigating Mar 01, 2026, 08:00 AM UTC

    We are investigating the issue for the listed services.

  2. identified Mar 09, 2026, 06:58 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  3. monitoring Mar 10, 2026, 01:13 AM UTC

    We have applied the mitigation and are monitoring the recovery.

  4. resolved Mar 10, 2026, 05:32 AM UTC

    All impacted services have now fully recovered.

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