OpenAI incident

Codex unresponsive

Resolved after 2 days 1 hour, affecting Codex Web, on March 9, 2026.

monitoring Mar 11, 2026, 05:31 AM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Mar 09, 2026, 03:09 PM UTC
Resolved
Mar 11, 2026, 04:17 PM UTC
Duration
2d 1h
Detected by Pingoru
Mar 09, 2026, 03:09 PM UTC

Affected components

Codex Web

Update timeline

  1. investigating Mar 09, 2026, 03:09 PM UTC

    We are investigating the issue for the listed services.

  2. identified Mar 09, 2026, 05:44 PM UTC

    We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.

  3. monitoring Mar 09, 2026, 08:45 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  4. resolved Mar 09, 2026, 10:30 PM UTC

    All impacted services have now fully recovered.

  5. identified Mar 10, 2026, 09:03 AM UTC

    We are investigating renewed user reports of this issue. We have identified a likely root cause and are actively implementing mitigations to reduce impact while we work on a full fix.

  6. resolved Mar 10, 2026, 11:39 AM UTC

    All impacted services have now fully recovered.

  7. identified Mar 10, 2026, 12:56 PM UTC

    We have identified that some users are still experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  8. identified Mar 10, 2026, 02:22 PM UTC

    We are still working on implementing a mitigation.

  9. identified Mar 10, 2026, 04:04 PM UTC

    We are observing improvements while we continue to implement a mitigation.

  10. identified Mar 10, 2026, 06:41 PM UTC

    We are still working on implementing a mitigation.

  11. identified Mar 10, 2026, 09:37 PM UTC

    We are still working on implementing a mitigation.

  12. identified Mar 10, 2026, 11:16 PM UTC

    We are still working on implementing a mitigation.

  13. identified Mar 11, 2026, 02:50 AM UTC

    We are still working on implementing a mitigation.

  14. monitoring Mar 11, 2026, 05:31 AM UTC

    We have applied the mitigation and are monitoring the recovery.

  15. resolved Mar 11, 2026, 04:17 PM UTC

    All impacted services have now fully recovered.

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