Resolved after 1 day 23 hours, on March 10, 2026.
We have applied the mitigation and are monitoring the recovery.
Update timeline
- identified Mar 10, 2026, 11:10 PM UTC
We have identified that users are experiencing issues with downloading files from ChatGPT
- identified Mar 11, 2026, 07:22 AM UTC
We are still implementing the mitigation.
- identified Mar 11, 2026, 04:32 PM UTC
Issue has been identified and mitigation is being deployed.
- monitoring Mar 11, 2026, 10:05 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Mar 12, 2026, 10:15 PM UTC
All impacted services have now fully recovered.
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