OpenAI incident

Conversation Errors for Logged out Users

Resolved after 1 hour 22 minutes, affecting Conversations, on March 13, 2026.

monitoring Mar 13, 2026, 02:42 PM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Mar 13, 2026, 01:48 PM UTC
Resolved
Mar 13, 2026, 03:10 PM UTC
Duration
1h 22m
Detected by Pingoru
Mar 13, 2026, 01:48 PM UTC

Affected components

Conversations

Update timeline

  1. investigating Mar 13, 2026, 01:48 PM UTC

    We are investigating the issue with logged out users having high rate of errors during their conversations with ChatGPT.

  2. monitoring Mar 13, 2026, 02:42 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Mar 13, 2026, 03:10 PM UTC

    All impacted services have now fully recovered.

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