OpenAI incident

Elevated errors for sign-in and account creation

Resolved after 13 hours 53 minutes, affecting Login and Login, on March 17, 2026.

monitoring Mar 17, 2026, 05:21 AM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Mar 17, 2026, 02:42 AM UTC
Resolved
Mar 17, 2026, 04:35 PM UTC
Duration
13h 53m
Detected by Pingoru
Mar 17, 2026, 02:42 AM UTC

Affected components

LoginLogin

Update timeline

  1. identified Mar 17, 2026, 02:42 AM UTC

    We have identified that users are experiencing elevated errors for sign-ins and account creations. We are working on implementing a mitigation.

  2. monitoring Mar 17, 2026, 03:17 AM UTC

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Mar 17, 2026, 04:09 AM UTC

    All impacted services have now fully recovered.

  4. identified Mar 17, 2026, 04:49 AM UTC

    We have identified that users are experiencing elevated errors for sign-ins and account creations. We are working on implementing a mitigation.

  5. monitoring Mar 17, 2026, 05:21 AM UTC

    We have applied the mitigation and are monitoring the recovery.

  6. resolved Mar 17, 2026, 04:35 PM UTC

    All impacted services have now fully recovered.

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