OpenAI incident

Users may encounter issue with ChatGPT Business after upgrade or adding new seats for up to an hour

Minor Vendor's status page →

Resolved after 12 hours 19 minutes, on April 20, 2026.

monitoring Apr 20, 2026, 09:43 AM UTC

We have applied the mitigation and are monitoring the recovery.

Started
Apr 20, 2026, 07:13 AM UTC
Resolved
Apr 20, 2026, 07:33 PM UTC
Duration
12h 19m
Detected by Pingoru
Apr 20, 2026, 07:13 AM UTC

Update timeline

  1. investigating Apr 20, 2026, 07:13 AM UTC

    We are investigating the issue for the listed services.

  2. monitoring Apr 20, 2026, 09:43 AM UTC

    We have applied the mitigation and are monitoring the recovery.

  3. resolved Apr 20, 2026, 07:33 PM UTC

    All impacted services have now fully recovered.

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