OpenAI incident

OpenAI website and Help Center content may be unavailable

Resolved after 1 hour 54 minutes, on July 10, 2026.

identified Jul 10, 2026, 10:38 PM UTC

Some OpenAI website content pages, including Help Center articles, are currently unavailable. Help Center search functionality is also unavailable, and the chatbot experience may be degraded. We are investigating the issue.

Started: Jul 10, 2026, 09:13 PM UTC
Resolved: Jul 10, 2026, 11:07 PM UTC
Duration: 1h 54m
Detected by Pingoru: Jul 10, 2026, 09:13 PM UTC

Update timeline

investigating Jul 10, 2026, 09:13 PM UTC

OpenAI's Help Center article and search functionality is currently unavailable, and the Help Center chatbot experience may also be degraded. We are investigating the issue.
identified Jul 10, 2026, 10:38 PM UTC

Some OpenAI website content pages, including Help Center articles, are currently unavailable. Help Center search functionality is also unavailable, and the chatbot experience may be degraded. We are investigating the issue.
resolved Jul 10, 2026, 11:07 PM UTC

All impacted services have now fully recovered.

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