OpenAI incident

Users are experiencing elevated errors when selecting models

Resolved after 58 minutes, on July 9, 2026.

investigating Jul 09, 2026, 07:44 PM UTC

We are investigating an issue causing users to receive “Selected model is at capacity. Please try a different model.” errors across multiple models. We are working to identify the cause and restore normal service.

Started
Jul 09, 2026, 07:44 PM UTC
Resolved
Jul 09, 2026, 08:42 PM UTC
Duration
58m
Detected by Pingoru
Jul 09, 2026, 07:44 PM UTC

Update timeline

  1. investigating Jul 09, 2026, 07:44 PM UTC

    We are investigating an issue causing users to receive “Selected model is at capacity. Please try a different model.” errors across multiple models. We are working to identify the cause and restore normal service.

  2. resolved Jul 09, 2026, 08:42 PM UTC

    All impacted services have now fully recovered.

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