OpenAI incident

Elevated errors with image generation in ChatGPT

Resolved after 4 hours 43 minutes, affecting Image Generation, on July 7, 2026.

monitoring Jul 07, 2026, 02:40 PM UTC

We have implemented a mitigation and are seeing error rates return to normal levels. We are monitoring the recovery, and some users may continue to experience errors with image generation in ChatGPT.

Started
Jul 07, 2026, 11:29 AM UTC
Resolved
Jul 07, 2026, 04:12 PM UTC
Duration
4h 43m
Detected by Pingoru
Jul 07, 2026, 11:29 AM UTC

Affected components

Image Generation

Update timeline

  1. investigating Jul 07, 2026, 11:29 AM UTC

    We are investigating elevated errors affecting image generation in ChatGPT. Some users may be unable to generate images.

  2. identified Jul 07, 2026, 12:17 PM UTC

    We have identified the issue and are implementing a mitigation. Some users may continue to experience errors with image generation in ChatGPT while we implement the mitigation.

  3. monitoring Jul 07, 2026, 02:40 PM UTC

    We have implemented a mitigation and are seeing error rates return to normal levels. We are monitoring the recovery, and some users may continue to experience errors with image generation in ChatGPT.

  4. resolved Jul 07, 2026, 04:12 PM UTC

    All impacted services have now fully recovered.

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