OpenAI incident

Small Number of Users Have Incorrectly Cancelled Subscription

Minor Vendor's status page →

Resolved after 10 hours 15 minutes, affecting Login and ChatGPT Atlas and 1 more, on June 25, 2026.

identified Jun 25, 2026, 04:02 PM UTC

A small number of Users have incorrectly cancelled subscription.

Started
Jun 25, 2026, 04:02 PM UTC
Resolved
Jun 26, 2026, 02:18 AM UTC
Duration
10h 15m
Detected by Pingoru
Jun 25, 2026, 04:02 PM UTC

Affected components

LoginChatGPT AtlasFile uploadsConversationsAgentVoice modeConnectors/AppsCompliance APIDeep ResearchSearch

Update timeline

  1. identified Jun 25, 2026, 04:02 PM UTC

    A small number of Users have incorrectly cancelled subscription.

  2. resolved Jun 26, 2026, 02:18 AM UTC

    All impacted services have now fully recovered.

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