OpenAI incident

Business plan subscription checkout issues on web and mobile web

Resolved after 4 hours 43 minutes, on May 28, 2026.

monitoring May 29, 2026, 12:09 AM UTC

We have applied the mitigation and are monitoring the recovery.

Started
May 28, 2026, 08:46 PM UTC
Resolved
May 29, 2026, 01:29 AM UTC
Duration
4h 43m
Detected by Pingoru
May 28, 2026, 08:46 PM UTC

Update timeline

  1. investigating May 28, 2026, 08:46 PM UTC

    Some users may be unable to complete Business plan subscription checkouts on web and mobile web. We are investigating the issue for the listed services.

  2. monitoring May 29, 2026, 12:09 AM UTC

    We have applied the mitigation and are monitoring the recovery.

  3. resolved May 29, 2026, 01:29 AM UTC

    All impacted services have now fully recovered.

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