OpenAI incident

Elevated error rates on ChatGPT paid plans

Resolved after 7 hours 58 minutes, affecting Conversations, on May 21, 2026.

monitoring May 21, 2026, 09:21 PM UTC

We are continuing to monitor the recovery.

Affected components

Conversations

identified May 21, 2026, 01:52 PM UTC

We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
monitoring May 21, 2026, 02:52 PM UTC

We have applied the mitigation and are monitoring the recovery.
resolved May 21, 2026, 03:23 PM UTC

All impacted services have now fully recovered.
identified May 21, 2026, 08:17 PM UTC

We have identified that some users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
monitoring May 21, 2026, 08:25 PM UTC

We have applied the mitigation and are monitoring the recovery.
monitoring May 21, 2026, 08:44 PM UTC

We are continuing to monitor recovery.
monitoring May 21, 2026, 09:02 PM UTC

We are continuing to monitor the recovery.
monitoring May 21, 2026, 09:21 PM UTC

We are continuing to monitor the recovery.
resolved May 21, 2026, 09:51 PM UTC

All impacted services have now fully recovered.

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