OpenAI incident

Elevated error rates for ChatGPT Pro and Plus users

Resolved after 7 hours 35 minutes, affecting Conversations, on September 30, 2026.

monitoring Sep 30, 2026, 10:36 AM UTC

All impacted services are recovered, we are continuing to monitor for any reoccurrence.

Started
Sep 30, 2026, 05:47 AM UTC
Resolved
Sep 30, 2026, 01:23 PM UTC
Duration
7h 35m
Detected by Pingoru
Sep 30, 2026, 05:47 AM UTC

Affected components

Conversations

Update timeline

  1. identified Sep 30, 2026, 05:47 AM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring Sep 30, 2026, 05:56 AM UTC

    We have applied the mitigation and are monitoring the recovery.

  3. monitoring Sep 30, 2026, 10:36 AM UTC

    All impacted services are recovered, we are continuing to monitor for any reoccurrence.

  4. resolved Sep 30, 2026, 01:23 PM UTC

    All impacted services have now fully recovered.

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