OpenAI incident

Issue affecting some pages on the ChatGPT website

Resolved after 1 hour 40 minutes, on May 4, 2026.

monitoring May 04, 2026, 04:42 PM UTC

We have applied the mitigation and are monitoring the recovery.

Started
May 04, 2026, 03:29 PM UTC
Resolved
May 04, 2026, 05:10 PM UTC
Duration
1h 40m
Detected by Pingoru
May 04, 2026, 03:29 PM UTC

Update timeline

  1. investigating May 04, 2026, 03:29 PM UTC

    We’re investigating an issue causing the ChatGPT pricing and overview pages to be unavailable.

  2. identified May 04, 2026, 03:45 PM UTC

    We are still implementing the mitigation.

  3. monitoring May 04, 2026, 04:42 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  4. resolved May 04, 2026, 05:10 PM UTC

    All impacted services have now fully recovered.

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