OpenAI incident
Mobile users unable to see Work Mode and the Model Picker
Minor Vendor's status page →
Resolved after 24 minutes, affecting Login and ChatGPT Atlas and 1 more, on September 23, 2026.
We have applied the mitigation and are monitoring the recovery.
Affected components
LoginChatGPT AtlasFile uploadsConversationsAgentVoice modeConnectors/AppsCompliance APICodex in ChatGPT DesktopDeep Research
Update timeline
- investigating Sep 23, 2026, 11:25 PM UTC
We have identified that mobile users are not able to see work mode or the model picker when using ChatGPT. We are working on implementing a mitigation.
- monitoring Sep 23, 2026, 11:32 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Sep 23, 2026, 11:49 PM UTC
All impacted services have now fully recovered.
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